Refund Policy
You may return items within 30 days of delivery for a refund. To be eligible, the item and its original packaging must be unused and in the same condition as received. Returns are subject to a 20% restocking fee.
Initiating a Return
Process: To initiate a return, please log into your account at GoBreaker.com and follow the return request process. For further inquiries, contact us at support@gobreaker.com.
Return Shipping
Customer Responsibility: Customers are responsible for return shipping costs. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
Refunds
Notification: Upon receipt and inspection of your returned item, we will send you an email notification. You will be informed of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a reasonable timeframe.
Delayed or Missing Refunds
Steps to Take:
- Verify your bank account.
- Contact your credit card company, as there may be a delay before the refund is officially posted.
- Contact your bank, as there is often processing time involved before a refund is posted.
- If you have completed these steps and still have not received your refund, please contact us at support@gobreaker.com.
Defective Items
Replacement: In the rare event that your item is defective, please contact us immediately for a replacement. We only replace items that are defective or damaged.